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Our Services

Shelter

Along with our community kitchen, RCS offers four distinct homelessness prevention/ housing services:

  1. Emergency Temporary Assistance: From rental assistance to transportation assistance. RCS’s first goal is to help individuals avoid homelessness altogether. 

  2. Emergency Crisis Shelter: RCS’s traditional 20 bed shelter offers an overnight haven for individuals experiencing homelessness. 

  3. Veteran’s Residence: RCS houses a five-unit, Veteran’s residence on its George Street campus. Here, Veterans are provided consistent housing while they work with a case manager to achieve self-sufficiency

​4. Family Residence: RCS houses a four-unit, Family residence on its George Street campus. Here, families experiencing      homelessness are provided consistent housing while they work with a case manager to achieve self-sufficiency

 

In addition to our community kitchen and prevention/housing services, RCS offers food pantry, financial assistance, prescription assistance, and clothing assistance. Our services are designed to overcome barriers that are preventing movement into the phase of life and maintaining self-sufficiency. Our office hours are Monday-Friday 8:00am-1:00pm.

 

We also have several robust programs available through our services department or case management: 

  • Operation Outpost

  • Thread Ed

  • Bootcamp

You can access more program information here

You can access up to date community kitchen info here. 

You can access shelter information here. 

Food Pantry and Clothing Assistance

 

Our pantry provides a clear lifeline for families and individuals. This is on a short-term supplemental need-basis. Our clothing store offers men, women, youth, and children's attire. We also offer items for individuals who need to dress for success as they begin their search in the job market. Families can shop our pantry or clothing store to obtain necessary items for themselves or their families. We provide food as well as toiletries when needed. 

 

These services are offered by appointment only. Valid identification required. Food and clothing assistance is Monday – Friday 9:00am-12:30pm

 

Financial Assistance

 

We provide financial assistance to families and individuals experiencing an emergency which makes it difficult to pay: 

  • Rent

  • Utilities

  • Prescriptions

  • Transportation

 

The intent of this assistance is to help individuals get through unexpected circumstances. 

 

These services are offered by appointment only. Please call to speak with an intake specialist, Monday – Friday 9:00am-12:30pm.

Case Management

RCS’s goal is to improve the well-being of the people in our area and to give them the opportunities to achieve their individual freedom with independence and responsibility. We work to establish a baseline for families and individuals to help them transition into a more stable life. To this end, we see food, shelter, education, and prevention services linked for families and individuals to have the means of self-sufficiency and dignity. The basic goal of RCS’s overall approach to well-being is to empower individuals to help themselves.


The strategy to accomplish this goal is to employ the tool of client centered case management. With client centered case management, RCS will be able to provide accountability to our clients as they pursue their own goals. Clients seeking assistance will be screened individually to meet individual needs and make appropriate referrals. RCS case managers work with local partners to establish and ensure effective care.

In 2021, we were able to serve 74,885 individual Case management hours through our combined case management services. This service has shown its staggering demand.

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Call Us:

Pantry, Utilities, Rent, & More 

on Cypress St.

Mon-Fri: 8am-1pm

252-633-2767 (ext 1)

Find Us: 

919 George Street

New Bern, NC 28560

Warehouse & Volunteers

Mon-Fri: 8am-3pm

Clothing Boutique: 

Tues-Thur: 10am - 2pm

503 Guion St.

New Bern, NC 28560

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