OUR SHELTER
A Place to Call Home
What began as cots in the basement of Ebenezer Presbyterian Church has evolved into a comprehensive shelter system designed to meet the unique needs of individuals, families, and veterans experiencing homelessness. At RCS, we understand the critical importance of safe, stable shelter as the first step toward rebuilding lives. As a Housing First organization, we prioritize immediate access to housing, recognizing it as the foundation for stability and recovery.Our shelter includes three distinct wings: the Family Wing, Emergency Shelter, and Veteran’s Wing, each designed to provide a supportive environment for those seeking stability and a path to self-sufficiency. We provide holistic services, addressing not only housing needs but also offering comprehensive support in areas such as employment, mental health, and life skills. Each client is assigned a dedicated navigator (case manager) who works closely with them to develop individualized plans and connect them with essential resources. We are committed to preserving the dignity of every guest while empowering them to achieve long-term security and independence.
UNDERSTANDING HOMELESSNESS
Homelessness affects individuals and families across North Carolina, transcending age, background, and circumstance. The causes are varied and complex, including but not limited to economic hardship, health issues, family dynamics, systemic factors. It is important to recognize that homelessness doesn't have a single face; it manifests in various forms, from individuals sleeping in shelters or on the streets to families doubled up with relatives or residing in cars. Each story is unique, and the path to homelessness is rarely linear or predictable.
Homelessness in North Carolina
Homelessness in the United States
RCS's Commitment to Addressing Homelessness in Our Community
In Craven County, the need for comprehensive homelessness services is significant. On any given night, countless residents face the uncertainty of not having a place to call home. Recognizing this critical need, Religious Community Services (RCS) has evolved from its humble beginnings—providing cots in the basement of Ebenezer Presbyterian Church—to operating three distinct wings: Emergency Shelter, Family Shelter, and Veteran Shelter.
At RCS, our mission is rooted in compassion and empowerment. We are committed to preserving the dignity of every guest and resident while providing the support and resources necessary to achieve self-sufficiency and lasting security.
Emergency Shelter
A Safe Haven for Individuals
Emergency Wing: Supporting Individuals Seeking Self-Sufficiency
RCS' Emergency Wing provides a secure and welcoming space for single adults in need of temporary shelter. With 20 beds available (10 for women, 10 for men), we offer a stable environment where individuals can rest, regroup, and access essential resources.
Guests receive warm meals and have access to dedicated navigators, who provide guidance on housing, employment, and other supportive services to help build long-term stability.
Shelter is available year-round on a first-come, first-served basis. Check-in is daily at 3:00 PM, and check-out is at 7:00 AM.
To begin the intake process, guests must complete a criminal background check at the City of New Bern Police Department (601 George St, New Bern, NC 28560) and provide a photo ID.
For shelter inquiries, please call 252-633-1887 after 3:00 PM.
Family Shelter
A Safe Haven for Families
Family Wing: Empowering Families for a Stable Future
RCS' Family Wing provides temporary housing for up to four families, offering a secure and supportive environment while they work toward long-term stability. Each family has a private living space with beds and a bathroom, along with access to shared spaces, including a TV room, fully equipped kitchen, laundry facilities, children's play area, and a partially covered porch with a grill. The wing is ADA-compliant and offers access to Wi-Fi, computers, and printing services to support families in their transition.
In addition to housing, RCS provides groceries to its residents through its food pantry, ensuring they have access to essential nutrition during their stay.
The Family Support Program is personalized to each household, with dedicated navigators guiding families through resources and opportunities to help them regain stability and secure permanent housing.
For more information, please call 252-633-2767, Monday–Friday, 8:00 AM–4:00 PM.
Veteran Shelter
A Safe Haven for Veterans
Veteran Wing: Serving Those Who Served Our Country
RCS' Veteran Wing provides a secure and supportive environment for up to five veterans (male and/or female), offering private living spaces that include a bed, miniature fridge, and small dining area. Residents also have access to shared spaces, including a TV room, fully equipped kitchen, bathrooms, laundry facilities, and a partially covered porch with a grill. The wing is ADA-compliant and offers access to Wi-Fi, computers, and printing services to support residents in their transition to stability.
In addition to housing, RCS provides groceries to its residents through its food pantry, ensuring they have access to essential nutrition during their stay.
The Veteran Support Program is personalized to each resident, with dedicated navigators guiding veterans toward stability and permanent housing. The program typically lasts about a year, with flexibility to extend support as needed. RCS' goal is to empower every veteran with the resources and skills needed to regain independence.
For more information, call 252-633-2767, Monday–Friday, 8:00 AM–4:00 PM.
